Contact us

By Form

Fill out the form below.

By Email

Send us a message

By Phone

Give us a call at: 914-834-1886

Call now

Get in touch

Reach Out To Our Team

Frequently Asked Questions

Our customers' satisfaction is our number one priority, however all sales are final.

We do not offer Exchanges, Returns or Refunds of any kind on any items offered for sale online or in our store. 

We take pride in offering high-quality needlepoint items that are carefully crafted and designed to meet the needs of our customers. We understand that sometimes, despite our best efforts, things can go wrong, and you may not be completely satisfied with your purchase. If there's a problem with your order, please reach out using the form above.

Read more about our refund policy here.

For in-stock orders, standard delivery usually takes around 7 business days shipped via USPS and UPS/FedEx upon request.

When you place your order, you will receive your tracking details via email.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

To find out more about our finishing services, please visit this page.

A good beginner project is one that is not too large in size and a that design does not have too many colors. If you are not sure where to start the best bet would be to grab a kit that includes the painted canvas, threads and a needle. This will take away the guesswork. Shop our beginner kits here and book a beginner class.

Our nonjudgmental classes and supportive community are here to help. We also offer private lessons for more personalized instruction as well as resources from books & stitch guides to videos.

Stitch by Stitch Needlepoint Gallery

1971 Palmer Ave
Larchmont, New York 10538

Winter Hours

Tue-Fri, 10am - 4pm
Sat, 10am-3pm
Sun-Mon, closed

Summer Hours (Memorial Day-Labor Day)

Tue-Fri, 10am - 4pm
Sat, 10am-1pm
Sun-Mon, closed


A Place to Connect & Share Your Love for Needlepoint

Have questions or concerns? Contact Stitch by Stitch today for all your needlepoint needs. Our team is here to help you every step of the way. Whether you have a question about our products, classes, or finishing services, our team is here to help. Don't hesitate to reach out to us by phone or email, and we'll get back to you as soon as possible. We pride ourselves on providing exceptional customer service and look forward to assisting you with all your needlepoint needs. Contact us today and let us help you create your next stitching masterpiece!

Find Your Inner Peace

Relax and create beautiful works of art.

Supportive Experts

Helping to take your needlepoint to the next level.

Join an engaged community

Stitch with confidence and company.